Need Help with HW question
Prior to beginning work on this discussion forum, review the resources listed below:
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Recognizing the Complexity of Cultural Identifications (Links to an external site.)
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Health Workforce Cultural Competency Interventions: A Systematic Scoping Review (Links to an external site.)
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Cultural Competence (Links to an external site.)
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Cultural Competence
(Links to an external site.)
Discuss what it means to provide culturally sensitive services to clients, or culturally sensitive leadership practices to people within an organization. Using the
MHHS Case Study
Download MHHS Case Studyidentify an issue in the case that lacks a culturally sensitive approach. As either a health and human services provider or leader, how would you address this issue? Clearly identify the practices you would put in place. Your initial post should contain a minimum of 400 words.
Case Study
Metropolitan Health and Human Services
History
Metropolitan Health and Human Services (MHHS) is a mid-sized community-based health and human services organization operating in two suburbs of a large city. MHHS has been in business as at non-profit 501 (C) 3 for the past 25 years. The organization was founded by a group of three retired physicians who wanted to address some of the issues in their community. In the early years of the organization they focused on providing financial assistance to clients unable to pay for medical bills. At that time, the organization was managed and staffed by the three retired physicians who quickly realized that they were unable to fulfill their dreams for the organization without help. Within five years of its inception, the organization was incorporated with its own board of Directors and the first CEO was hired. This CEO ran the organization for the next 10 years, and grew the organization from one program to a multi-service organization.
The Mission of MHHS is provide services needed to strengthen families and communities.
The vision is to known as a major catalyst and resource for promoting family and community strengths.
Current Programs of MHHS include:
Financial Assistance: Provides financial assistance to individuals and families that have suffered a financial crisis and need assistance with paying bills. This program employs one director and one case manager and represents 5% of the budget expenses. The program is funded through federal and state grants. The program has been operating at a loss for the past five years.
Medical/Dental Clinic: Provides free preventative medical/dental services to individuals and families that are either at poverty level or experiencing a financial crisis. The clinic is staffed by volunteer physicians and dentists. This program employs one director and one case manager and represents 10% of the budget expenses. There are six active volunteers. The program is funded largely through grants and community support. The program has been breaking even for the past five years.
Transitional Housing: Provides transitional housing to formerly homeless individuals and families in community-based apartments and homes. This program employs one director and five case managers, and represents 10% of the budget expenses. The program is funded largely through federal grants. The program has been operating at a loss for the past five years.
Counseling: Provides counseling services to any individual or family needing assistance. This program employs one director and five counselors, and represents 5% of the budget expenses. The program is funded through client and insurance payments as well as payments from other programs within the organization. The program provides services to all the programs within the organization and has been operating at surplus for the past five years.
Educational Services: Provides an alternative education to adoles
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